Nissan Ireland are currently looking to recruit a qualified Master Technician to join their Network Technical and Customer Support Team based in Dublin. This is an exciting opportunity for the successful candidate to expand their skills, knowledge and experience and excel in an environment that supports their personal and professional development, while delivering industry leading technical and customer support to the Nissan dealer network.

Nissan Ireland is responsible for distributing the full range of Nissan new cars, electric vehicles and light commercial vehicles within the Republic of Ireland and has been at the forefront of the Irish motor industry for over 40 years.

Key Responsibilities:

  • Provide technical & customer support to the Nissan dealer network and end users.
  • Carry out dealer visits as required in order to expeditethe repair of urgent cases that cannot be undertaken by other means. 
  • Liaise directly with Nissan customers to resolve concernsand ensure maximum customer satisfaction at all times. 
  • Carry out dealer visits to ensure our dealer network comply with the required Aftersales standards. 
  • Attend Nissan conducted technical training and support with the development of network training as required. 
  • Liaise with internal departments to support shared planning and mutual understanding. 

Experience Required: 

  • Master Technician qualification with proven diagnostic ability in all fields including engine management and vehicle electrics. 
  • Strong Nissan technical experience is preferred but not essential. 
  • Very strong organisational skills with a high level of attention to detail and ability to work on own initiative.  
  • Excellent communication skills with the ability to communicate effectively both internally and externally at all levels. 
  • Strong verbal and written communication skills in order to deal with customers. 
  • Strong creative and analytical skills.
  • A good working knowledge of Microsoft Word and Excel. 
  • Full drivers licence is required. 
  • High voltage certification is preferred but not essential. 
  • Customer handling experience would be beneficial.
  • Some responsibilities of this role may, from time to time require travel through Ireland and or Europe.       

What you’ll get in return:

  • Fully expensed company vehicle
  • Company phone
  • Pension contribution
  • Gym contribution   
  • Unparalleled exposure and experience to learn within one of the world’s largest brands
  • On job training and development as required

If you feel you have the qualifications, skill set and drive to fulfil the above role please forward your Curriculum Vitae with a cover note to:

Nissan Ireland was established 44 years ago and is a leading distributor and importer of passenger and commercial vehicles to the Irish Market with over 40 Nissan Dealerships Nationwide. Nissan Ireland are a strong player in the Irish Market with a globally and instantly recognisable brand. Nissan consistently live by their brand slogan ‘Innovation that Excites’ and are at the forefront of many exciting technologies. We are currently looking to recruit an Aftersales Business graduate to join our team in Park West Business park, Dublin.

Key Responsibilities:

With a unique opportunity to get “under the bonnet” of the Aftersales function, you will shadow and learn from industry-leading Aftersales professionals.

You will gain knowledge and experience in a number of Key Aftersales disciplines from Customer Experience, Dealer Support, Parts control & logistics, Aftersales Marketing and Aftersales performance management.

  • Monitoring and measuring dealer performance across a large network
  • Contributing to the evolution of Nissan's Customer experience journey
  • Participate in the development of exciting Aftersales marketing campaigns
  • Assisting in the creation of action plans, for accessories sales, trade offers etc…
  • Influencing dealers to drive performance in a number of areas
  • Recording and interpreting data sets, including KPIs, monthly and quarterly financial targets.
  • Performing retrospective analysis to inform future projections
  • Providing front line contact to the dealer network, and being an advocate for the brand

Skills Required:

  • A recent Graduate (Business, Automotive or related discipline) looking to make your next step with one of the world’s most recognisable brands
  • A high-achiever with an appetite for creative solutions
  • A meticulously organised individual, with a proven track record in responding to constantly-changing circumstances
  • A natural communicator and networker
  • Possess a strong work ethic and the ability to work on their own initiative and to meet deadlines
  • Be analytical and highly organised, with excellent attention to detail
  • Interested in gaining a clear understanding of all aspects of our Aftersales Business
  • A full, valid driving licence is required for this role

What you’ll get in return:

  • Unparalleled exposure and experience to learn within one of the world’s largest brands
  • An opportunity to enhance existing, and develop new and valuable skills for the commercial world
  • Open and clear career pathways
  • Mentorship and guidance from motor industry experts

Aftersales Graduate Programme position with a closing date of Thursday, 30th June.

If you feel you have the skill set and drive to fulfil the above role please forward your Curriculum Vitae with a cover note to: